Privacy Policy

This Privacy Policy explains how Alteration Atelier processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services, including website inquiries and workshop visits.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. Some requests may be limited where we must keep records for legal, contractual, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.

How to Make a Request

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and understand the request. We may ask for additional details before responding, and we will handle requests in line with applicable legal requirements.

Requests are reviewed before action is taken to confirm identity and scope.

Data Retention

We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where appropriate.

Records are kept only for as long as needed for service, accounting, or legal purposes.

Policy Changes

We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the website unless a different effective date is stated. We may also use reasonable notice methods when a change is material.

This notice may be revised when our practices, services, or legal obligations change.

Data category

Data We Collect

We may collect identification and contact details, project and garment information, communication records, booking details, payment-related records, and technical data such as device and usage information. Where a customer supplies a garment or materials for assessment, we may also process information about the item’s condition, construction, and requested alterations or redesign.

The data collected depends on whether a person makes an inquiry, books a project, or visits the workshop.

Collection source

How We Collect Data

We receive data when a person submits a contact form, books by phone or email, visits the workshop, shares garment details for assessment, approves a concept, or completes a collection. We may also collect limited technical information automatically through the website and related systems used to operate it.

Information is obtained directly from customers and from routine website and service interactions.

Cookie type

Cookie Types

We may use session cookies, persistent cookies, and similar technologies for site operation, security, preference storage, and basic analytics. These tools help us keep the site functioning, remember selected settings, and review general usage patterns without changing the nature of the services offered.

Cookie use is limited to practical website and service functions.

User control

Cookie Controls

Our website may use cookies and similar tools to support basic site functions, remember preferences, and understand how the site is used. Users can usually control cookies through browser settings, and some features may not work properly if cookies are disabled.

Browser settings can be used to limit or remove non-essential cookies.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage project approval and workshop scheduling, carry out alteration or remodelling work, arrange collection, process payments, maintain business records, improve website performance, and meet legal or security obligations.

Processing is limited to operational needs connected with inquiries, projects, and recordkeeping.

02 · Sharing

Service Providers

We may share personal data with trusted service providers that help us operate the website, manage communications, process payments, store records, or support workshop administration. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Service providers receive only the information needed to perform their assigned functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or support the prevention or investigation of misuse, fraud, or security incidents.

Disclosure may be required where law, regulation, or a lawful order applies.

Email contact

team@pyramidyolkpart.click

Telephone

+84 915 053 017

Mailing address

Số 92, Đường Hiệp Thành 16, Hiệp Thành, Ho Chi Minh City, Ho Chi Minh City, 71512

Privacy contact

Contact Page